F&I AUDIO/VIDEO RECORDING
PROTECT AGAINST CONTRACT DISPUTES & LITIGATION

• Digitally record audio and video of F&I transaction
• Burn a CD of F&I transactions
• Store off-site for three years
• Recorded F&I transactions available to dealer
• Easy shipping and installation

Audio Video Recording of F&I Office transactions provides protection for the Dealership while assuring compliance with all applicable laws. EyeWitness protects against disputes and avoids costly litigation. EyeMax created EyeWitness to meet the growing demands to protect Dealerships from potential Liability in  F&I Office transactions. 

Over 500 lawsuits were filed in the federal courts during the first quarter of 2004 citing either TILA, Truth in Lending Act, or UDTPA, Uniform Deceptive Trade Practices Act violations or both. 

The fact that everyone knows a recording is being made and can be viewed later offers protection to all parties involved. A CD can be burned of each transaction and stored in the deal jacket for easy retrieval. In addition, all transactions are downloaded nightly to the EyeWitness secure server where it is stored for three years and is available to the Dealer at any time. An added benefit is for the Dealer to review a sample of each F&I Manager's recorded transactions to assure compliance with applicable laws and for training purposes.

To protect the dealership, the F&I Manager is required to record and read the following statement to all potential customers:

"For quality assurance purposes, this Dealership uses EyeWitness to audio/video record this transaction. Do you agree to record this transaction?"

EyeWitness can be shipped overnight and installed in less than one hour. Transaction recording and CD burning can begin immediately.  Downloading nightly to the EyeWitness server can begin as soon as the IP address is set up. Order EyeWitness to begin having peace of mind today.